Jewellery & Accessories category schedule

This schedule applies to your products in Jewellery & Accessories and forms part of your Master Seller Services Agreement. It covers: jewellery, gemstones, watches, bags, belts, wallets, hair accessories and similar accessories.

It does not cover: items made from ivory, tortoiseshell, coral or other protected wildlife, and gems or precious metals you cannot show you lawfully own. These are not allowed unless Searchbox has given written approval after a separate review.

Before a buyer orders, each listing must show:

• Metal type and purity (for example 22 carat gold or 925 silver), weight and stone details.
• For gemstones: type, carat weight, whether natural, treated or synthetic, and any certificate offered.
• Size or length, clasp type and materials that may cause skin reactions.

• Gem and jewellery claims must be supportable; certificates must be genuine and match the item. [SOLICITOR: confirm any National Gem and Jewellery Authority licence needed for online gem trading.]
• Branded watches and bags must be genuine; counterfeits are not allowed.
• You must hold any licence, registration or approval the law requires for what you sell and keep it up to date. Searchbox may ask to see it.

Use insured or signed-for delivery for high-value items where possible and say which you use. Resized or engraved items can be excluded from change-of-mind returns if shown before ordering.

Tell Searchbox before you start selling a materially different type of product in this category, and immediately if a product is recalled, found unsafe or the subject of a regulator's request. Stop selling it, help contact affected buyers and keep records of what you sold. If a product also falls under another category's rules, those rules apply as well.