Prohibited and restricted items
Shops can only list items that are legal to sell in Sri Lanka and that they have the right to sell.
Plain-language guide, being finalised with our lawyer before launch. It isn’t a legal agreement yet.
Read the full Prohibited and Restricted Products PolicyThe complete text in Legal & agreements, with every version kept.
Not allowed
Items that can never be sold on Searchbox.
- Medicines, prescription drugs, supplements with health claims and medical devices.
- Weapons, ammunition, explosives and fireworks.
- Alcohol, tobacco, vapes and drugs.
- Counterfeit, replica or stolen goods, and anything that copies someone else’s brand.
- Live animals, wildlife products and protected species.
- Adult content, gambling, and services or digital codes.
Allowed only with approval
Items that need extra information or checks.
- Mobile phones: only TRCSL type-approved models.
- Baby products: only items that meet the applicable safety rules.
- Packaged and made-to-order food: needs the right food permits, ingredients and allergen information.
- Gemstones and gold jewellery: accurate descriptions of materials and treatments.
Searchbox can pause a listing or shop that breaks these rules. See something that shouldn’t be here? Tell us.
Last updated 29 October 2026. Questions? Contact us