Terms of use
The basic rules for using Searchbox.
Plain-language guide, being finalised with our lawyer before launch. It isn’t a legal agreement yet.
Read the full Website Terms of UseThe complete text in Legal & agreements, with every version kept.
Searchbox’s role
A marketplace for home-based businesses and small local shops.
Searchbox is a marketplace. Shops sell their own products and are responsible for their listings, delivery and returns. Searchbox runs the website, checks sellers and handles disputes under these rules.
For shoppers
Ordering, paying and your rights.
- Give accurate delivery details and be available to receive cash-on-delivery orders.
- Leave honest reviews only for orders you received.
For sellers
Listing, plans and the seller agreement.
- List only items you have the right to sell, described accurately, with real photos and prices.
- Follow the prohibited items rules and your own published delivery and returns terms.
- Plans and add-ons are billed by Searchbox separately from your sales. Searchbox takes no commission on your sales.
Accounts
Keeping your account safe.
Keep your password private. We can pause accounts or listings that break these terms, and we tell you why.
Last updated 29 October 2026. Questions? Contact us