Prohibited and Restricted Products Policy

You must not list, sell or advertise:

• illegal drugs, poisons and controlled substances, and equipment for using them;
• firearms, ammunition, explosives, fireworks and weapons, including realistic replicas;
• alcohol and tobacco products, including e-cigarettes, and their promotion;
• medicines, prescription products and medical devices;
• live animals, protected wildlife and products made from them (such as ivory, turtle shell or coral), and protected plants;
• antiquities, and cultural or religious objects whose sale or export is restricted;
• stolen goods, counterfeit or replica branded goods, and copies that infringe copyright, designs or trade marks;
• phones and radio equipment without required TRCSL approval or IMEI registration;
• recalled or unsafe products, and products that lack a compulsory SLS mark where the law requires one;
• fake documents, certificates or reviews, accounts, personal data, and anything that helps someone commit fraud;
• adult content, and anything that promotes hatred or violence;
• services rather than goods, including travel, financial, health and repair services, unless Searchbox later offers them under separate terms.

These need the right information, and sometimes evidence or Searchbox approval, before they go live: food (premises registration where required, ingredients and allergens); cosmetics (ingredients and any NMRA registration required); children's products and toys (age and safety information); electrical goods and batteries (SLS mark where required); gems and precious metals (purity and treatment); vehicle parts and helmets (compatibility and SLS mark); and any item a category schedule marks as restricted.

Do not make claims you cannot support, including health or medical claims, "organic", "certified", "genuine", "Ceylon" and other origin claims, or "best price" claims. Do not suggest Searchbox or any authority endorses your product.

Anyone can report a listing from the product page or through Contact us. We review reports about safety, legality, intellectual property and fraud, and may pause a listing while we do. We tell the seller why and how to respond, unless the law or a safety risk prevents it. Relisting a removed product under another name is a serious breach.

If a product is recalled or a regulator asks about it, stop selling it, tell Searchbox, help contact buyers and provide any remedy the law requires. We may share necessary information with authorities when the law requires it.