Website Terms of Use

searchbox.lk is a marketplace run by [OPERATOR LEGAL NAME], [REGISTRATION NUMBER], [REGISTERED ADDRESS] ("Searchbox"). Sri Lankan home-based businesses and small local shops list and sell their own products here, each as an independent seller. Contact us at [OPERATOR SUPPORT EMAIL AND PHONE] or through Contact us.

You may browse without an account. To buy or sell you need an account and must be at least 18. Give accurate details, keep your password safe and tell us if you think someone else has used your account.

When you buy a product, you buy it from the seller named on the product and checkout, not from Searchbox. The seller is responsible for the product, its description and delivery. Searchbox runs the marketplace, checks sellers in the ways we describe, and helps when something goes wrong. Our Buyer Terms explain orders, delivery, returns and refunds.

Do not use Searchbox to break the law; post false, abusive or hateful content; write fake reviews; pretend to be someone else; copy or scrape the site, its listings or its data; try to get into accounts or systems you are not allowed to; interfere with the site's security; or send spam.

Reviews must be your honest experience of an order you completed. By posting a review or photo you allow Searchbox to show it on the site. We may remove content that breaks these terms or the law, and we will tell you why where we can.

Sellers set their prices. The price you pay is the price shown at checkout, including delivery. If a price is clearly wrong because of a mistake, the seller may decline the order before accepting it. If you make a mistake while ordering, you can correct it before confirming, and you can contact the seller or us straight away if you notice one afterwards.

We work to keep the site accurate, safe and available but cannot promise it will always be uninterrupted or error-free. We are responsible for the services we provide and for losses we cause by not using reasonable care, and nothing in these terms limits your rights as a consumer under Sri Lankan law. [SOLICITOR: settle any limit of liability for the platform.]

Report a listing, review or shop that looks unlawful, unsafe, counterfeit or fraudulent from the page itself or through Contact us. Rights holders can report infringing listings the same way.

We may update these terms. We will show the date of the latest version here and tell account holders about important changes before they take effect.

These terms are governed by the laws of Sri Lanka. You can contact us first to resolve any problem. You can also complain to the Consumer Affairs Authority, or use the Mediation Boards or the Small Claims Courts.