Category rules
Electronics category schedule
Consumer electronics, audio, computers and accessories, cameras, small appliances, lighting and electrical accessories, and batteries.
Being finalised with our lawyer. Not in force yet and not available to accept.
#1. What this schedule covers
This schedule applies to your products in Electronics and forms part of your Master Seller Services Agreement. It covers: consumer electronics, audio, computers and accessories, cameras, small appliances, lighting and electrical accessories, and batteries.
It does not cover: radio transmitters and other equipment that needs a licence to use, signal jammers, devices designed for unlawful surveillance, and counterfeit or refurbished goods sold as new. These are not allowed unless Searchbox has given written approval after a separate review.
#2. What your listings must tell buyers
Before a buyer orders, each listing must show:
- Brand, model, specifications, voltage and plug type.
- Condition: new, open box, refurbished or used, with any faults.
- Warranty: who provides it, how long it lasts and how to claim.
#3. Safety, standards and legal rules
- Plugs, sockets, adaptors, extension cords, cables, switches and bulbs must carry the compulsory SLS mark where required.
- Radio and telecommunications equipment must have Telecommunications Regulatory Commission (TRCSL) type approval where required.
- Lithium batteries must be packed and sent in line with your courier's rules.
- You must hold any licence, registration or approval the law requires for what you sell and keep it up to date. Searchbox may ask to see it.
#4. Delivery and returns in this category
Describe any manufacturer or seller warranty accurately. A warranty adds to the buyer's legal rights and never replaces them.
#5. Changes, recalls and evidence
Tell Searchbox before you start selling a materially different type of product in this category, and immediately if a product is recalled, found unsafe or the subject of a regulator's request. Stop selling it, help contact affected buyers and keep records of what you sold. If a product also falls under another category's rules, those rules apply as well.
Related documents
Questions?
Ask us before you accept anything. This page is the standard text, not legal advice. Contact us