Category rules
Fashion category schedule
Clothing, footwear, traditional wear including sarees and sarongs, activewear, batik and handloom, and tailoring or personalisation you offer.
Being finalised with our lawyer. Not in force yet and not available to accept.
#1. What this schedule covers
This schedule applies to your products in Fashion and forms part of your Master Seller Services Agreement. It covers: clothing, footwear, traditional wear including sarees and sarongs, activewear, batik and handloom, and tailoring or personalisation you offer.
It does not cover: used underwear and swimwear, counterfeit branded goods, and items made from protected wildlife. These are not allowed unless Searchbox has given written approval after a separate review.
#2. What your listings must tell buyers
Before a buyer orders, each listing must show:
- Size chart or measurements, fit, fabric composition and care instructions.
- Colour shown accurately; say if colours vary between batches or handmade pieces.
- For made-to-measure or personalised items: what the buyer must provide and the preparation time.
- For pre-owned items: condition and any flaws, shown in photos.
#3. Safety, standards and legal rules
- Brand names and logos may only be used for genuine products you are entitled to sell; copies and "inspired by" goods using a brand name are not allowed under the Intellectual Property Act.
- Claims such as "handloom", "pure silk", "batik" or "made in Sri Lanka" must be accurate.
- You must hold any licence, registration or approval the law requires for what you sell and keep it up to date. Searchbox may ask to see it.
#4. Delivery and returns in this category
Show your change-of-mind return window on each product. Made-to-measure and personalised items can be excluded from change-of-mind returns if this is shown before ordering, but not from returns for faults or mistakes.
#5. Changes, recalls and evidence
Tell Searchbox before you start selling a materially different type of product in this category, and immediately if a product is recalled, found unsafe or the subject of a regulator's request. Stop selling it, help contact affected buyers and keep records of what you sold. If a product also falls under another category's rules, those rules apply as well.
Related documents
Questions?
Ask us before you accept anything. This page is the standard text, not legal advice. Contact us