Cell Phones & Accessories category schedule

This schedule applies to your products in Cell Phones & Accessories and forms part of your Master Seller Services Agreement. It covers: mobile phones, tablets, cases, screen protectors, chargers, power banks, cables and related accessories.

It does not cover: phones that are not TRCSL approved or whose IMEI is not registered, stolen or blacklisted devices, and devices with altered IMEI numbers. These are not allowed unless Searchbox has given written approval after a separate review.

Before a buyer orders, each listing must show:

• Brand, model, storage, colour, condition and network compatibility.
• For phones: IMEI registration status, whether the device is locked, and warranty details.
• For chargers and power banks: output rating and compatible devices.

• Phones must be TRCSL type approved and have their IMEI registered with TRCSL where required, so they work on Sri Lankan networks.
• Chargers, adaptors and cables must carry the compulsory SLS mark where required.
• You must hold any licence, registration or approval the law requires for what you sell and keep it up to date. Searchbox may ask to see it.

If a phone cannot be used on Sri Lankan networks because of its approval or IMEI status, the buyer is entitled to a full refund.

Tell Searchbox before you start selling a materially different type of product in this category, and immediately if a product is recalled, found unsafe or the subject of a regulator's request. Stop selling it, help contact affected buyers and keep records of what you sold. If a product also falls under another category's rules, those rules apply as well.