Policies
Seller Subscription and Billing Terms
Seller plans, the free Pro period, renewals and what happens if a plan ends.
Being finalised with our lawyer. Not in force yet and not available to accept.
#1. Plans
Each plan includes a number of products you can keep live at once and the features listed on the pricing page when you choose it. Searchbox charges no commission on sales. [OWNER: confirm the published prices: Basic LKR 990, Growth LKR 2,490 and Pro LKR 4,490 a month, and whether VAT is added.]
#2. Free Pro period
New sellers get Pro features free for [OWNER: 30] days from registration. No card is needed and nothing is charged automatically at the end. The free period does not include the Branded Storefront, sponsored placements or extra product space.
#3. When the free period or a plan ends
If you have not chosen a plan, your shop and data are kept, but new orders and publishing pause until you do. You can still complete existing orders, handle returns and refunds, and download your records.
#4. Paying and renewing
Plans are billed monthly in advance and renew until you cancel. We send an invoice or receipt for each payment. If a payment is late we remind you; after [OWNER: 7] days publishing pauses until it is paid. We give at least [OWNER: 30] days' notice of any price change, and the new price applies from your next renewal.
#5. Changing or cancelling
You can upgrade at any time and the new limits apply straight away. If you downgrade or cancel, it takes effect at the end of the period you have paid for [OWNER: confirm whether unused time is refunded]. If you then have more live products than your plan allows, you choose which stay live; nothing is deleted.
#6. Taxes
Prices are shown in Sri Lankan rupees. [OWNER: confirm with the accountant whether Searchbox's fees include or add VAT and what invoices show.]
Related documents
Questions?
Ask us before you accept anything. This page is the standard text, not legal advice. Contact us