Category rules
Kids, Baby & Maternity category schedule
Children's and baby clothing, baby care goods, nursery items, feeding accessories, maternity wear and related accessories.
Being finalised with our lawyer. Not in force yet and not available to accept.
#1. What this schedule covers
This schedule applies to your products in Kids, Baby & Maternity and forms part of your Master Seller Services Agreement. It covers: children's and baby clothing, baby care goods, nursery items, feeding accessories, maternity wear and related accessories.
It does not cover: infant formula and baby food unless Searchbox has approved them, medicines, car seats unless they meet a recognised safety standard, and recalled products. These are not allowed unless Searchbox has given written approval after a separate review.
#2. What your listings must tell buyers
Before a buyer orders, each listing must show:
- Age range, size, materials and care instructions.
- Safety warnings, especially choking hazards from small parts, cords and loose fastenings.
- For feeding items: materials and whether they are BPA-free or food-grade.
#3. Safety, standards and legal rules
- Feeding bottles and reusable plastic bottles must carry the compulsory SLS mark where required.
- Do not sell products that have been recalled or that you know do not meet safety standards.
- You must hold any licence, registration or approval the law requires for what you sell and keep it up to date. Searchbox may ask to see it.
#4. Delivery and returns in this category
Hygiene items such as teethers and feeding accessories can be excluded from change-of-mind returns if shown before ordering, but not from returns for faults or safety concerns.
#5. Changes, recalls and evidence
Tell Searchbox before you start selling a materially different type of product in this category, and immediately if a product is recalled, found unsafe or the subject of a regulator's request. Stop selling it, help contact affected buyers and keep records of what you sold. If a product also falls under another category's rules, those rules apply as well.
Related documents
Questions?
Ask us before you accept anything. This page is the standard text, not legal advice. Contact us