Category rules
Home & Living category schedule
Homeware, furniture, kitchen and dining, textiles, lighting, candles and home fragrance, decor, and permitted plants and garden decor.
Being finalised with our lawyer. Not in force yet and not available to accept.
#1. What this schedule covers
This schedule applies to your products in Home & Living and forms part of your Master Seller Services Agreement. It covers: homeware, furniture, kitchen and dining, textiles, lighting, candles and home fragrance, decor, and permitted plants and garden decor.
It does not cover: electrical appliances other than lamps and lighting accessories (see Electronics), pesticides and agricultural chemicals, and protected or invasive plant species. These are not allowed unless Searchbox has given written approval after a separate review.
#2. What your listings must tell buyers
Before a buyer orders, each listing must show:
- Materials and finishes, dimensions and weight, and what is included.
- Assembly needs, load or weight limits, and whether wall fixing is required for furniture.
- Care and cleaning instructions, and whether items are food-safe, oven-safe or dishwasher-safe where relevant.
- For candles and fragrance: ingredients that may cause reactions and safe-burning warnings.
#3. Safety, standards and legal rules
- Plugs, sockets, adaptors, extension cords, cables, switches, bulbs and lamp holders must carry the compulsory SLS mark where the Sri Lanka Standards Institution list requires it.
- Do not list plants or plant material that are protected under the Fauna and Flora Protection Ordinance or that need a permit you do not have.
- Antiques must not be listed if they are antiquities under the Antiquities Ordinance (confirm age threshold with the lawyer).
- You must hold any licence, registration or approval the law requires for what you sell and keep it up to date. Searchbox may ask to see it.
#4. Delivery and returns in this category
State clearly if an item is fragile, oversized or needs special delivery, and whether delivery includes carrying inside or assembly. Buyers must report visible transport damage within [OWNER: 48 hours] of delivery, but hidden faults can be raised under the normal 14-day problem window.
#5. Changes, recalls and evidence
Tell Searchbox before you start selling a materially different type of product in this category, and immediately if a product is recalled, found unsafe or the subject of a regulator's request. Stop selling it, help contact affected buyers and keep records of what you sold. If a product also falls under another category's rules, those rules apply as well.
Related documents
Questions?
Ask us before you accept anything. This page is the standard text, not legal advice. Contact us