Category rules
Tools & Home Improvement category schedule
Hand tools, power tools, hardware, garden tools, paint and decorating supplies, and fittings.
Being finalised with our lawyer. Not in force yet and not available to accept.
#1. What this schedule covers
This schedule applies to your products in Tools & Home Improvement and forms part of your Master Seller Services Agreement. It covers: hand tools, power tools, hardware, garden tools, paint and decorating supplies, and fittings.
It does not cover: pesticides and restricted chemicals unless approved, explosives and fireworks, and gas cylinders. These are not allowed unless Searchbox has given written approval after a separate review.
#2. What your listings must tell buyers
Before a buyer orders, each listing must show:
- Specifications, power rating, voltage and safety features.
- What is included, and any training or protective equipment needed.
- For chemicals and paint: safety data, hazards and storage.
#3. Safety, standards and legal rules
- Electrical fittings, cables, switches and similar products must carry the compulsory SLS mark where required.
- Construction materials such as cement, steel and PVC pipes must meet the compulsory SLS standards where required.
- You must hold any licence, registration or approval the law requires for what you sell and keep it up to date. Searchbox may ask to see it.
#4. Delivery and returns in this category
Bulky or hazardous goods may need special delivery; say so before ordering.
#5. Changes, recalls and evidence
Tell Searchbox before you start selling a materially different type of product in this category, and immediately if a product is recalled, found unsafe or the subject of a regulator's request. Stop selling it, help contact affected buyers and keep records of what you sold. If a product also falls under another category's rules, those rules apply as well.
Related documents
Questions?
Ask us before you accept anything. This page is the standard text, not legal advice. Contact us