Category rules
Toys & Games category schedule
Toys, puzzles, board and card games, craft kits, outdoor play and hobby products.
Being finalised with our lawyer. Not in force yet and not available to accept.
#1. What this schedule covers
This schedule applies to your products in Toys & Games and forms part of your Master Seller Services Agreement. It covers: toys, puzzles, board and card games, craft kits, outdoor play and hobby products.
It does not cover: toy weapons that could be mistaken for real firearms, products containing hazardous chemicals, and recalled toys. These are not allowed unless Searchbox has given written approval after a separate review.
#2. What your listings must tell buyers
Before a buyer orders, each listing must show:
- Recommended age, number of players and what is included.
- Choking-hazard and battery warnings, and whether batteries are included.
- Materials, and paint or finish details for children's toys.
#3. Safety, standards and legal rules
- Toys must be safe for their stated age. Imported toys may need to have passed compulsory import inspection by the Sri Lanka Standards Institution.
- Battery-powered toys must keep button and coin batteries secured behind a screw-fastened cover.
- You must hold any licence, registration or approval the law requires for what you sell and keep it up to date. Searchbox may ask to see it.
#4. Delivery and returns in this category
Sealed games and puzzles can be excluded from change-of-mind returns once opened if shown before ordering.
#5. Changes, recalls and evidence
Tell Searchbox before you start selling a materially different type of product in this category, and immediately if a product is recalled, found unsafe or the subject of a regulator's request. Stop selling it, help contact affected buyers and keep records of what you sold. If a product also falls under another category's rules, those rules apply as well.
Related documents
Questions?
Ask us before you accept anything. This page is the standard text, not legal advice. Contact us